Ticketing

OPERA HOUSE FIRST RELEASES - HOW TO BOOK

Tickets for the Opera House First Releases: Marcus Miller, Celebrating Rodger Fox, ORO MĀIA and esperanza spalding are available from Ticketmaster.

Online: jazzfestival.nz or ticketmaster.co.nz

Phone Ticketmaster: 0800 111 999

In person: At Ticketmaster outlets nationwide

Door sales: Tickets may be purchased at the venue one hour prior to the show – provided there are still tickets available!

Please be advised that Wellington Jazz Festival does not condone scalping and cannot guarantee the authenticity of tickets purchased on Viagogo or Ticketmaster resale.

OPERA HOUSE PASS

Booking tickets for two or more First Releases at the Opera House? Then the Opera House pass is for you!

You can save on booking fees and get 10% off your tickets through our Opera House Pass.

This pass allows you to purchase tickets for two or more First Release acts at the Opera House at the 2024 Wellington Jazz Festival at the same time. Once you have made your purchase, you will be issued individual tickets for the two or more events.

The Opera House Pass entitles you to 10% off each individual ticket price (applies to all reserves for all Opera House First Release acts as named above). This discount is applied automatically.

The Opera House Pass is only valid if you are booking two or more Opera House First Release acts by phone or through a Ticketmaster Box Office.

Having issues booking? Get in touch at ticketing@festival.co.nz.

BOOKING PERIODS

The Culture Club supporters: Preferential booking for Marcus Miller, Celebrating Rodger Fox: The Rodger Fox Big Band, ORO MĀIA and esperanza spalding is from Wednesday 14 August at 12pm until Tuesday 20 August at 11:59pm. Join The Culture Club here.

Public Sales: for Marcus Miller, Celebrating Rodger Fox: The Rodger Fox Big Band, ORO MĀIA and esperanza spalding will be from Wednesday 21 August at 10am.

Early Bird sales: Book early and save! An Early Bird price is available for all Opera House First Release acts giving you a $10 discount on the top reserve ticket price. Limited Early Bird tickets available; get in quick. Early Bird ends Fri 30 Aug, 11.59pm (or once allocation exhausted).

TICKETMASTER BOOKING FEES

Ticketmaster booking fees apply to all ticket purchases, including door sales.

• Internet bookings: Tickets posted, picked up at venue or printed at home = $5 per transaction.
• Internet bookings: Tickets couriered = $5.50 per transaction, Rural Courier $9.00 per transaction.
• Phone, email and postal bookings = $11.00 per transaction
• Door sales and Ticketmaster outlets/box office = $2.00 per ticket
• Courier = $4 per transaction (only available within NZ)

A payment processing fee of no more than 2.3% applies to purchases by credit card, debit card or gift card.

BOOKING INFORMATION

Booking online? Get your tickets posted or download them through your Ticketmaster account to show on your smartphone or to print at home.

Booking for more than ten people? For groups of 10+, customers can email: groups@ticketmaster.co.nz or call the dedicated group line: 09 970 9745.

Tickets didn’t arrive? If you haven’t received your tickets within 10 days of booking, please contact Ticketmaster on 0800 111 999.

SEATING

Allocated seating: The Opera House has allocated seating.

Premium Seating: Available for selected shows. Premium seats are the very best seats in which to see the show. Premium seats are limited and sell quickly.

A Reserve: These are the best seats in the venue (after Premium, if Premium seating applies). A Reserve seats are not sight obstructed and offer best vantage point for seeing the show.

B Reserve: These are the second-best seats in the house. B Reserve may have slight sightline obstructions but still offer a good view of the performance. (Please note: where there is no reserve lower than B Reserve, the C Reserve definition may apply.)

C Reserve: A limited number of seats may be available in this price category (where applicable). These seats are not the best seats in the venue and are often at the back or to the very sides of the venue. They may have some sight or sound restrictions.

No Reserve: Some First Release shows have no reserves and all tickets are the same price.

Wheelchair seating: The Opera House has allocated wheelchair seats but availability is limited. All wheelchair seating is sold at the access price of $20*, even if they are located in a higher reserve area. If you require assistance to attend, you can book an essential companion ticket for free. Companion tickets are limited and subject to availability. Please contact the Wellington Jazz Festival's ticketing line on 021 528 481 or email access@festival.nz to book these seats.

Hearing loop: The Opera House has 10 wideband infrared stethophone hearing loop receiver headsets, with coverage to all seats.. Please ask Venues staff on arrival if you require one.

More accessibility information can be found on our Access & Inclusion page.

Seating requests: If you have a particular seating request we advise you to phone through your booking and discuss your requirements with a Ticketmaster customer service representative.

FIRST RELEASES AT SAN FRAN - HOW TO BOOK

Tickets for The Chasm Where We Fall Into Each Other: Louisa Williamson and Alexander Flood are available through Moshtix. Tickets are limited so book early to avoid disappointment.

Online: jazzfestival.nz or moshtix.co.nz

Door sales: Tickets may be purchased at the venue one hour prior to the show – provided there are still tickets available!

Please be advised that Wellington Jazz Festival does not condone scalping and cannot guarantee the authenticity of tickets purchased on Viagogo or any other resale site.

BOOKING PERIODS

The Culture Club supporters: Preferential booking for The Chasm Where We Fall Into Each Other: Louisa Williamson and Alexander Flood is from Wednesday 14 August at 12pm until Tuesday 20 August at 11:59pm. Join The Culture Club here.

Public Sales: for Louisa Williamson: The Chasm Where We Fall Into Each Other and Alexander Flood will be from Wednesday 21 August at 10am.

Early Bird sales: Book early and save! An Early Bird price is available giving you a $6 discount on the ticket price. Limited Early Bird tickets available; get in quick. Early Bird ends Fri 30 Aug, 11.59pm (or once allocation exhausted).

BOOKING FEES

Booking fees apply to all ticket purchases, including door sales.

• Processing fee: $3.95 + credit card fee

SEATING

Louisa Williamson's gig is seated.

Alexander Flood's gig is standing, but some seating will be made available at the venue for General Admission customers who require a seat. If you require a seat, please advise Moshtix at the time of booking or email ticketing@festival.co.nz so we can ensure one is reserved for you.

Please note that due to the second-floor location of the venue, accessibility is limited. Please reach out to us by emailing access@festival.nz or call 021 528 481 with accessibility queries.

If you require assistance to attend, you can book an essential companion ticket for free. Companion tickets are limited and subject to availability. Please contact the Wellington Jazz Festival's ticketing line on 021 528 481 or email access@festival.nz to book these seats.

Please note San Fran is an R18 venue. Under 18s will only be admitted if accompanied by a parent or guardian.

FLY MY PRETTIES - HOW TO BOOK

Tickets for Fly My Pretties are available through Flicket. Tickets are limited so book early to avoid disappointment.

Online: jazzfestival.nz or Flicket

Door sales: Tickets may be purchased at the venue one hour prior to the show – provided there are still tickets available!

Please be advised that Wellington Jazz Festival does not condone scalping and cannot guarantee the authenticity of tickets purchased on Viagogo or any other resale site.

The Culture Club supporters: Preferential booking for Fly My Pretties is from Wednesday 14 August at 12pm until Friday 16 August at 11:59pm. Join The Culture Club here.

Public Sales: for Fly My Pretties will be from Friday 16 August at 12pm.

BOOKING FEES

Booking fees apply to all ticket purchases, including door sales.

• Processing fee: $3.50-$4.50 + credit card fee

We’ll be making a limited number of $20 tickets available for selected Wellington Jazz Festival First Release acts. These will be promoted via email to Tix for $20 followers. Find our more and sign up here. T&C’s apply.

Alongside our First Release acts, the Wellington Jazz Festival promotes the City Line-up from 4 September 2024. These events are presented and organised by the venues and musicians themselves, so the Festival does not organise their ticketing.

PURCHASING TICKETS IN THE CITY LINE-UP

To purchase tickets for events in the City Line-up (available from 4 Septmember), head to the ‘Buy Tickets’ button on each event page. If an event doesn’t have a ‘Buy Tickets’ button (and is not a free event), it means that tickets have not been put on sale by the venue yet. Please shortlist the event and ensure to check back.

If you have questions about how to book for an event in the City Line-up, please get in touch at ticketing@festival.co.nz or feel free to contact the venue directly.